Returns/Exchanges: We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair therefore ALL SALES ARE FINAL. We do allow exchanges within 7 days, see exchange policy. Refunds however are granted, at no additional cost to the customer, if it’s determined that Luxe Crown Hair is the party at fault. To cancel an order a request must be made via email to firstname.lastname@example.org within 24 hours of order. A $50 restocking fee will be accessed for any cancelled orders.
Disclaimer: Due to the nature of raw virgin human hair, no two bundles will ever be identical because of the hair collection process. Hair is taken from multiple donors which can result in distinct characteristics. The photos provided are similar but not exact representations of the texture or color you may receive. Luxe Crown Hair cannot guarantee identical bundles to that of the webpage photos, but will ensure you receive the correct textured bundles selected. Furthermore, our virgin hair only comes in natural shades of 1B (Off black). We cannot guarantee, but will put the best foot forth, to ensure you receive similar colored bundles. We recommend consulting a professional stylist for coloring options. Luxe Crown Hair reserves the right to modify or make changes to prices, policies and promotions at any given time. It is advised to visit www.luxecrownhair.com for updated pricing.